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Privacy Policy

Privacy Policy

wplus+ website's  ( ownership will all appropriate PME International Company Limited. And by its operations. PME International Company Limited and its affiliates (" we "or" the Company ") undertake to protect the privacy of all customers under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) (" The Privacy Ordinance "). The Company will only use the information collected for lawful purposes. You may from time to time need to provide us with your personal data and details so that we may be able to carry out the activities described in section 3 below. If you do not provide us with your personal data, we may not be able to conduct such activities. We may also use and edit information relevant to you. The personal Information you provide and all information we use and edit from time to time will be collectively referred to as "Personal Data".

Viewed through any web site we have and operations, or in other way (including, but not limited to, through our associated company telephone query number, or apply to the us or use our services) to provide us with your personal data, you agree that we according to this privacy policy statement (hereinafter referred to as "the declaration") and its revision of the revised version from time to time to collect, use and store your personal information. We recommend that you review this statement regularly.

We are committed to the preservation, protection and confidentiality of all personal data stored in us and/or collected from and/or transferred from you. Please read the following information in this statement to learn more about our handling of personal data:

1. Scope of declaration

1.1 This statement covers the personal data you collect and process when you become a member of us, register with us or request us to provide services. Where our operations are subject to the privacy laws outside the Hong Kong Special Administrative Region (" Hong Kong "), this Statement will apply where practicable and in accordance with such laws.

2. Personal data collection

2.1. The Company will collect voluntary personal verification information at the time of registration (" PII ") or upon your specific request for information.

We may also collect your IP (Internet Protocol) addresses to diagnose problems and manage the site through our servers. An IP address is the number of digits assigned to your computer when using the Internet. Your IP address will also be used for your identity during the session and for the collection of demographic data.

2.2. When you use our products and services, visit our website/social media or contact us by phone/email, we may request you to provide us with your personal data, including but not limited to:

A. When you register an online account;
B. When you shop online;
C. When you redeem gifts or use gift vouchers;
D. When you participate in our promotional activities;
E. When you use social media to publish information and share activities;
F. When you participate in our questionnaire survey;
G. When you subscribe/unsubscribe from our promotional newsletter;
H. When you submit any comments or feedback to us; And/or
I. When you are asked to verify your identity with us.

2.3. We may request you to provide us with personal data including, but not limited to, your address, name, gender, telephone number, email address, mailing address, birthday information, and other personal data.

2.4. All PII are retained in accordance with the Data Protection Guidelines and other data protection laws and regulations applicable in Hong Kong.

2.5. The Company also reserves the right to disclose PII for the following purposes:

(a) disclosure in accordance with applicable law;

(b) disclosure as required by the Government (or any type of legal, governmental or similar governmental, local authority or Internet protection authority);

(c) in accordance with valid legal procedures or procedures; or

(d) to protect the rights or property of the Company, the Site and/or other users of the Site.

By submitting the PII to the Company, you agree that the Company has used your data in the manner set forth in this Privacy Policy, and the Company is not responsible for the use of your data by third parties receiving and processing your data.

3. Purpose of collection of personal data

3.1. We will collect your personal data for the following purposes:

a. Process your membership application, maintain and manage your membership account;
b. Provide sales services or rewards, offers, electronic gift vouchers and services for any programme or event employed by us/us to assist us in providing services to you;
c. Carry out your instructions, respond to your enquiries or provide customer service to you;
d. Conduct surveys, studies or statistical analyses to improve our products and services and for promotional purposes;
e. For direct marketing purposes with your consent and to inform you of new products, offers and other special promotions;
f. Forms part of the customer database required for our operation so that we can contact you by email, letter, fax, telephone or other means, including in response to your enquiries;
g. Use of the online services provided by our website, including online shopping and participation in promotional activities;
h. Collate your personal data with the information you provide to us through other means; And/or
i. Comply with any legal, governmental or regulatory requirements in Hong Kong or other relevant regions, including disclosure or notification requirements to be complied with by the Company or other categories of recipients of information.

4. Accuracy

4.1. All practicable steps will be taken to ensure that the personal data collected are accurate. We welcome you to provide accurate personal information and inform us of any changes to our services.

5. Personal data sharing and disclosure

5.1. To facilitate the use of personal data referred to in section 3 above, we may disclose and transfer personal data to the following parties (whether or not they are located in Hong Kong) :

a.  we hire  third party service provider, to help us provide you with services, including the input information, manage the customer database, and our products and services to contact customer service (service provider may promote reward, all kinds of activities, products, shopping coupon and reward exchange, sales, service order, a refund, replacement and/or delivery service contact your) (hereinafter referred to as "the third party service providers"). Such third party service providers have a duty of confidentiality to us and may use the information only for the purposes set out in Section 3 above and not for their own purposes (including direct marketing purposes);
b. Other business partners, such as operators of websites, mobile applications and membership schemes;
c. Credit reference agencies, credit card, debit and/or debit card companies and/or Banks;
d. Law enforcement agencies, government, regulatory and other agencies;
e. Insurance company;
f. Any person who has a duty of confidentiality to the Company (including the Company's professional advisers); and
g. Any actual or proposed assignee of all or any part of our business and/or assets;

5.2. We may share general information with third parties for different purposes (including promotional and advertising purposes) without you being identified and may use such information to better understand your needs and to improve and adapt our products and services.

6. Inspection and correction

6.1. You have the right to know:

a. This statement of the Company;
b. Whether the company holds any of your personal data; and
c. Types of personal data held by the Company.

6.2. You have full authority and ability to correct or modify your personal data at any time, including whether you wish us to contact you for direct marketing purposes, inform you of new products and services or membership offers, or cancel your membership; Once membership is cancelled, all membership and personal data will not be recovered.

6.3. If you have any questions about this statement or would like to have access to or correction of your personal data, you may contact the Customer Service Hotline (852)2690 8484 at or at the customer Service Hotline (852)2690 8484 during office hours from 10:00 a.m. to 6:00 p.m. on Weekdays (except public holidays). We will endeavour to comply with and respond to requests for access or correction within the time limit prescribed by law, having confidence in the authenticity and validity of such requests.

6.4. Under the Privacy Ordinance, we reserve the right to charge you a reasonable fee for processing any request for access to or correction of personal data.

7. Confidentiality and security

7.1. When you submit personal data to us, access to such data is restricted to employees authorized to perform their duties.

7.2. Since any system is open to intrusion, any information provided on the Internet is not absolutely secure. Therefore, we cannot guarantee the security of the information you send to us or receive from us via the Internet.

8. Retention of personal data

8.1. Subject to or otherwise required by law, or to the protection of our interests, we shall:

a. Your personal data will be retained for the purpose for which they were originally collected;
b. If you choose to delete your account registered with us, delete all your personal data stored by us as soon as reasonably practicable; and
c. When you choose to delete your account registered with the Company or terminate your use of social media functions, ensure that the information held by third parties is retrieved.

9. Amendments to this statement

9.1. We may amend this statement from time to time. If there is a material change in the way we use your personal data, we will notify you of the change through our member website, social media or email. You agree that this notice will constitute full and sufficient notice.

9.2. By continuing to use our products or services after such amendments, you accept and agree to be bound by the amended declaration.

Direct sales promotion

10.1. The Company may use your name and contact information to provide you with our products and services from time to time. We may also share your personal data with group companies, affiliates and/or business partners that provide the same products and services for their direct marketing purposes. We need your permission to use and share your personal data.

10.2. If you do not wish to receive any promotional materials on our products and services, you may refuse to receive some or all of our direct promotional communications by:

A. Email to:;
B. Call the Customer Service Hotline during office hours (except public Holidays) on Monday to Friday from 10:00 a.m. to 6:00 p.m. :

(852) 2690 8484

10.3. As required by law, we will comply with your request and will no longer use your personal data for direct marketing purposes.

11. Email

11.1. The Company may send you an email for the following purposes:

(i) As part of the service. For example, the Company may send you (or may send you) E-mail in certain circumstances:

(ii) Notify you of your account details after registration;

(iii) Notify you of the company's services (in particular services that you have not used or have not used for some time);

(iv) Sending the information or voucher requested;

(v) For information communications;

(vi) Use as promotional E-mail; As well as

(vii) Provide you with wplus + related services.

11.2. The Company will provide you with the option to cancel (or unsubscribe) marketing or promotional emails that we may send.

12. Web links

12.1 This website or mobile application may contain hyperlinks to other websites and web pages operated by third parties. We do not have any control over the content of the linked sites or how the operators of such sites handle your personal data. You should review the privacy policies of such third party websites to understand how they use your personal data.

13. The Cookies

13.1 When you visit our website or mobile application, we may use cookies to store and track information about you and your preferences. Cookies are small text files sent from our website to your computer. Our reasons for using cookies include: to enable us to keep your information within one browsing session or across multiple pages. Most web browsers accept cookies automatically, but you may change your Internet Settings to disable cookies in the future if you wish. However, disabling cookies may prevent you from using certain features of the Site.

13.2. The personal data you provide will be stored in one or more of our databases in various forms, and access to the data will be restricted to ensure the security of the data only if our authorized personnel have been authenticated and authorized by appropriate security protocols (including the use of SSL security technical standards, data encryption, firewalls and data backup). Your personal data will be kept in absolute confidence and only for a reasonable period of time necessary to achieve the purposes set forth in this Privacy Policy, unless otherwise required or permitted by law.

14. Any person under the age of 18

14.1. We will not knowingly use our website or mobile applications to obtain any personal data or other information from any person under the age of 18 years. If you are under the age of 18 and visit our website or mobile application, you have informed your parents and/or guardian of this declaration before using our Website or mobile application and they have given you permission to use our website or mobile application in accordance with the terms of this declaration.

Contact us

15.1 If you have any questions about this statement, please email us at

PME International Company Limited

RM 1710, 17/F., Sha Tin Galleria, 18-24 Shan Mei Street.,Fotan, Shatin, Hong Kong
Tel: (852) 2690 8484